Why is there ice on my AC?Updated 4 days ago

If you see ice forming on the coils behind the filter, that's a sign something is disrupting the head exchange process. The evaporator coils are getting too cold, and moisture in the air is freezing it.

What to do if you notice ice:

1) Turn off the unit and let the ice thaw completely

2) Clean the mesh filter

3) Restart the unit in fan mode only for 15-20 minutes to dry things out

4) Turn back to cool mode

If the returns, reach out to [email protected] for more help.