Why is my app showing offline?Updated 4 hours ago
Once in a while your app may go offline or may get stuck on a temperature if there's a disruption to the wifi. In addition to making sure your router is set to 2.4 and is close to the AC, try the following steps:
1) Unplug the AC for 10 minutes and plug back in
2) Reset the wifi by holding down the wifi button for 5 seconds and deleting the device from the app
3) Re-pair the device as you did before.