What do I do if my AC is leaking?Updated 19 days ago

If you notice any leaking into your home, your unit may not be installed properly (or there has been some settling in your home & a re-install should do the trick)! The unit should be installed with a 1-degree tilt towards the back (outside of the window) to allow for proper drainage of any excess water. 

Here's a video showing how to properly install the Windmill AC:

Sometimes after very heavy rain or if your unit has been in your window for over a year, you may need to manually drain it and reinstall. Here's a video of one of our founders, Mike on how to manually tilt a window AC for drainage: 

Lastly, some customers have shared that they have had to put a block under the front part of the AC to achieve the tilt due to their window type/size, so this may be worth exploring as well!

After a proper drainage and re-install, you should be all set!