Windmill logo
Windmill logo

All articles

Shipping

When exactly will my order arrive and how much is shipping?

Once placed, your order will typically ship from our warehouse within 2-3 business days. Once a product has shipped, you'll receive a FedEx or USPS tracking number depending on the item you ordered. FedEx packages should be delivered in 1-3 business

Where does Windmill ship?

We currently ship to 48 U.S. states. (Sorry, Alaska and Hawaii — we hope to keep you cool soon). We know home comfort knows no bounds, so DM us on Instagram @windmillair or contact our support team to let us know where we should land next!

Do I need shipping insurance protection? How do I file a claim with Onward?

Onward Checkout+ Package Protection covers most lost, stolen, and damaged items during the shipping process. If your order is not protected, you may not be covered for a replacement. If your package is not received upon delivery and you added Checkou