Shipping
When exactly will my order arrive and how much is shipping?
Once placed, your order will typically ship from our warehouse within 2-3 business days. Once a product has shipped, you'll receive a FedEx or USPS tracking number depending on the item you ordered. After they are shipped from our warehouse, FedEx pa
Where does Windmill ship?
We currently ship to 48 U.S. states. (Sorry, Alaska and Hawaii — we hope to keep you cool soon). We know home comfort knows no bounds, so DM us on Instagram @windmillair or contact our support team to let us know where we should land next!
Do I need shipping insurance protection? How do I file a claim with Onward?
Onward Checkout+ Package Protection covers most lost, stolen, and damaged items during the shipping process. If your order is not protected, you may not be covered for a replacement. If your package is not received upon delivery and you added Checkou
Do you offer expedited shipping?
In a hurry? We've got you! We offer expedited shipping for an additional fee to help you get your unit as fast as possible. With this option, your order will ship out within 1-4 business days. Just keep in mind that our team starts processing the ver