What is your return policy?Updated a month ago
We're pretty sure you'll love your new Windmill products but if for whatever reason you don't, we have a 30-day return policy for customers who bought directly with us.
Please note:
- Once you have been issued a return label, your product must be sent back within 14 days of receiving the label.
- Most returns incur a small restocking fee.
- Accessories are not eligible for returns.
- If you'd like assistance with a warranty claim instead of a return, please review our Warranty Information and feel free to contact our support team for further assistance!
Initiate your return here: Windmill Air Returns
You can monitor your return status here: Windmill Return Status
If you did not purchase directly from the Windmill website, please reach out to the retailer you purchased from to initiate a third party return.
Please note: Any out-of-pocket costs you may incur to return your item (such as shipping fees or packaging expenses) are not covered or reimbursed by us.
If you need assistance with a return or your return label, please contact our support team.