What is your return policy?Updated 24 days ago

We're pretty sure you'll love your new AC, but if for whatever reason you don't, we have a 30-day, return policy for customers that bought directly with us. Most returns incur a small restocking fee. Just email us at [email protected], and we'll give you return instructions and send you a shipping label.

Please note, if you have been issued a return label, your product must be sent back within 14 days of receiving the label.

Please reach out to the retailer you purchased from if you need to return to a third party.