Windmill logo
Windmill logo

All articles

Top FAQs

Will the Windmill AC work in my window? Can I use it through the wall?

The Windmill AC should NOT be used with:. The Windmill AC was designed to work in windows that open up and down (single- and double-hung windows) with the following dimensions:. 8,000 BTU AC: The window should have an open width of 23-37 inches and o

Which app version do I need to use?

We currently have two fully supported app versions. The app you need depends on your AC model. Here's how to choose:. If you have any additional questions, please chat us or email us at [email protected]!

What are the technical specs? Such as: Dimensions, Weight, Decibels...

Visit here to learn more about the technical specs of the small and medium ACs!. https://windmillair.com/pages/tech-specs.

When exactly will my order arrive and how much is shipping?

Once placed, your order will typically ship from our warehouse within 1-2 business days. Once a product has shipped, you'll receive a FedEx tracking number to keep track of your order’s whereabouts. Please note that your tracking number will only wor

Plexiglass Installation

We have partnered with Keep Cool NYC, a fully insured local company that can do traditional Windmill AC installs, with or without a support bracket, and custom plexiglass installs in the NYC area. Just fill out the form here, and they will be in touc

What makes Windmill unique?

We combine decades of AC knowledge and manufacturing experience with a modern approach to deliver a better window AC, built from scratch. Our units are beautifully designed, powerful, quiet, smart, and easy-to-install (we pre-assemble the installatio

I'm having trouble pairing (or re-pairing) my AC to the app copy

Please follow these steps to connect your device:. To re-pair or re-connect your device (if the connection is lost or you reset your WiFi), please do the following:. If you have any other issues or questions, please chat or email us (support@windmill